Bots are the new apps! Build custom AI-Powered chatbots for your enterprise to create smarter business workflows, improve employee productivity, reduce operational costs, and enhance decision-making. Gartner predicts that by 2021, 50% of enterprises will spend more per annum on chatbot creation than traditional mobile app development! Get the early adopter advantage today!
Deliver a consistent messaging experience across Facebook & Twitter whilst taking advantage of each platform's unique creative formats.
Our technology delivers a brand safe experience whilst taking advantage of some building blocks of Artificial Intelligence. Natural Language Understanding is key element used to help identify the intent of each message and determine the best possible response. Nervous about AI? We can build set user iourneys with finite options and responses.
Learning capabilities that reinforces correct responses and repair inaccurate responses mean that your Chatbot get better every day.
We can connect your Chatbot to external data sources & systems to deliver a richer messaging experience to your customers.
Along with the rapid rise in Chatbot use, platforms are ramping up their capabilities at a rapid pace. Our technology team works closely with Facebook & Twitter to ensure that always your customers always have access to the bots.
Every bot building platform requires a knowledge base. IConnect's knowledge base acts like a nerve center for your bots so that they can respond to supported questions and operations that a user requests from it.
As bots thrive on the conversational aspect of communication, it is imperative to define their responses. We use Message Definition Language(MDL) to define bot responses.
We have five types/levels of authorization :
Bots can initiate a conversation with users based on business rules and/or triggers. The possibilities of having triggers is numerous.
Like all enterprises and businesses around the world, bots too need to be managed and maintained. IConnect has advance modules, modes and logs to choose from.
This feature lets the bot guide the user during the course of the converstion by providing helpful hints and options. By carefully designing the bot's conversations, the user can feel in control of the bot, and you can design the bot to take the user in particular direction that you want.
Create personas with this feature. Having a persona goes a long way in its adoption. The personas let the user think that he is talking to an actual human being rather than a software.
Error messages are often confusing and meaningless. Error handling makes bots more graceful and provides detailed information if the user is stuck at any place.
This feature provides industry standard means of integrating with other applications and databases. You can integrate your bot with practially any LOB systems and extract data from it.